Female Novel
Chapter 435
Indeed, Neera couldn't go home. She barely recuperated for a while when Katy woke her up.
"Neera, it's bad. We received calls from customers in the stores and official website requesting refunds!" novelbin
Neera hadn't slept all night. She had just taken a short nap and was in a state of grogginess. It took her a while toregister Katy's words.
Given the situation, public opinion had quite a negative impact on the market.
Adriana rushed into the office when the two were conversing.
She saw the news this morning and rushed over before having her breakfast.
After she entered the room, Adriana saw the fatigue on Neera's face and felt sorry for her.
She reprimanded, "Why didn't you tell me? Why did you have to endure everything by yourself?"
Neera massaged her forehead. She stood up and said, "Aunt Adriana, you're here? I'm sorry. I didn't inform youbecause I thought I could handle it on my own."
Adriana gave her a disapproving glance and said, "This incident has gone viral. How could you deal with italone?"
She sighed softly, comfortingly: "You didn't sleep all night, did you? Chill! Deal with it slowly. We have a clearconscience."
Neera was moved. She smiled and grunted, "Hmm."
Inside, she continued to be plagued with uneasiness.
…
The blogger who initially revealed the incident online surfaced again on Twitter. This time, she posted a stampedlawyer's letter.
"I want to make my stance clear. I have no plans or interest in reaching any sort of agreement with an unethicalcompany like Startales. I have a single demand. Startales should pay me one million dollars for the harm theycaused. I have hired a lawyer to deal with this. If Startales refuses to compensate, I am ready to seek legal actionto defend my rights!"
Adriana's gaze turned cold after she saw the post. She questioned, "What do you think about this?"
Neera contemplated briefly and replied, "She doesn't want to communicate with us. This matter is morecomplicated than it seems. There might be someone else behind this blogger."
Adriana remarked with a touch of icy contempt, "Whether or not someone is behind her doesn't concern us. If shewants to make a big fuss, we'll go all the way with her."
Her approach has always been direct and uncompromising.
Within thirty minutes, they responded via the company's official Twitter account and restated their stand.
"Startales acknowledges receipt of the lawyer's letter. We are quite surprised, but understandable, by her demand.To demonstrate our commitment to our consumers, we sincerely wish that Thetis would come to our headquarters
in person.
"We're willing to take full responsibility and will invite authoritative medical professionals for examination. If ourproduct is verified as the cause of the allergic reaction, we will fully compensate for the requested amount!"
This statement was sincere. There weren't any attempts to whitewash their image.
The statement perplexed internet users, as why do Startales seem open and unfazed?
When everyone had fallen into puzzlement, there was no response from Thetis.
This situation led to speculation.
"Did that blogger lose her nerve? Is she staging an allergy to get the compensation?"
"Maybe. If she truly has a severe allergic reaction, why didn't she confront Startales directly?"
"True, we've only heard her side of story and seen a handful of photos. And just with that, she managed to tarnishStartales! I feel like we are being manipulated. There's something off about this blogger!"
"Actually, I haven't heard of anyone else having an allergic reaction to this product except her!"
However, the doubters were few, and they were soon attacked by another group of people.
"Did those people take money from Startales? Is that why they started to defend them?"
"That's right! Why would she lie with the damage to her face?"
"Staging an incident? This is hilarious. Would anyone go to great lengths to do that to an unknown brand? Theythink too highly of themselves!"
As Twitter fell into another round of heated arguments, the situation took another turn.
Thetis reappeared. This time, she had uploaded several pages of medical reports.
The document was an allergy assessment form Kingsview's Summerhill Hospital. The section identifies theallergen-specific reaction to the medication.
This newfound information reignited the debate instantly.
"See? How do those who doubted the blogger feel now?"
"Trashy brand. Startales should shut down!"
Thetis posted again. Her post only contained one sentence.
"I've got my medical report. There's no need to get another round of examinations with Startales's help.Compensate now or I will take legal action."